Job: IT Help Desk Specialist - (SB12803)

This posting has expired and is no longer available.

Job Description

 Job Description:

Under the direction of the Manager of IS Operations, the IT Support Specialist 1 is primarily responsible to account for and maintain all hardware including PCs, monitors, winterms, printers, scanners, faxes, barcode readers, phones, etc., for the entire facility or the company. Also, the candidate must be able to communicate with staff as required -- keeping them informed of incident progress, notifying them of impending changes or outages. In addition, this includes installing, diagnosing, repairing, maintaining hardware and IT equipment. The position will be responsible for provision of user support for blood banking and non-blood banking applications.
In addition to regularly scheduled hours, the candidate is subject to working overtime, weekends, holidays, late evenings, and early mornings.

EDUCATION
- IT certificate or computer-related degree from a university or technical school preferred
- Minimum of high school diploma or GED required
- 1 or 2 years of college or an Associate’s Degree preferred

EXPERIENCE
- One or two years of field experience, customer service, and records keeping duties preferred.
- One or two years of working experience with computer equipment preferred.
- One or two years of network and network component experience preferred.

SKILLS AND KNOWLEDGE
- Excellent record keeping and organizational skills.
- Excellent communication skills - both written and oral.
- Accurate documentation and ability to follow-through.
- Knowledge of computer equipment (PCs, monitors, printers, scanners, faxes, barcode/readers, phones, etc.).
- Provide IT Support relating to technical issues involving core business applications and operating systems. Ability to perform preventive maintenance on IT equipment in a timely manner.
- Ability to understand and follow-through Standard Operating Procedures, Policies and/or Guides.
- Ability to install, diagnose, repair, maintain, and upgrade all hardware and equipment while ensuring optimal workstation performance.

Carter Bloodcare is an EEO/Affirmative Action employer. CBC provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. CBC is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Locations

Not Specified
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Not Specified, NS 99997

-
Denton, TX 76201

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Plano, TX 75023

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Waco, TX 76701

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Tyler, TX 75701

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Paris, TX 75460

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Marshall, TX 75670

2205 Highway 121
Bedford, TX 76021

Recruiting In
Dallas, TX 75202
Addison
-
Addison, TX 75001
Allen, TX
1328 W Mcdermott Dr
Allen, TX 75013
Arlington, TX
1618 West Randol Mill Road
Arlington, TX 76012
Cedar Hill
613 Uptown Boulevard
Cedar Hill, TX 75104
Fort Worth
4995 South Hulen Street
Fort Worth, TX 76132
Frisco, TX
-
Frisco, TX 75034
Garland
6850 N Shiloh Rd
Garland, TX 75044
Grand Prairie
4146 S. Carrier Pkwy
Grand Prairie, TX 75052
Irving, Tx
3557 North Belt Line Road
Irving, TX 75062
Keller, TX
101 Town Center Ln
Keller, TX 76248
Lewisville, TX
1565 West Main Street
Lewisville, TX 75067
Longview, TX
3080 North Eastman Road
Longview, TX 75605
Mansfield, TX
920 U.S. 287
Mansfield, TX 76063
McLennen, TX
-
Mc Gregor, TX 76657
Mesquite
-
Mesquite, TX 75150
Mt. Pleasant, TX
-
Mount Pleasant, TX 75455
Smith, TX
-
Lindale, TX 75771
Sulphur Springs, TX
-
Sulphur Springs, TX 75482
Weatherford, TX
-
Weatherford, TX 76087
Woodway, TX
-
Woodway, TX 76712
Not Specified
-
Denton, TX 76201
-
Plano, TX 75023
-
Waco, TX 76701
-
Tyler, TX 75701
-
Paris, TX 75460
-
Marshall, TX 75670
2205 Highway 121
Bedford, TX 76021
Recruiting In
Dallas, TX 75202
Addison
Allen, TX
Arlington, TX
Cedar Hill
Fort Worth
Frisco, TX
Garland
Grand Prairie
Irving, Tx
Keller, TX
Lewisville, TX
Longview, TX
Mansfield, TX
McLennen, TX
Mesquite
Mt. Pleasant, TX
Smith, TX
Sulphur Springs, TX
Weatherford, TX
Woodway, TX

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